A PROGRAM OF THE ALABAMA MOUNTAIN LAKES TOURIST ASSOCIATION
Second Helping
MISSION STATEMENT
Knowing that sometimes in life people get off course, we in the hospitality industry know that every now and then you need a second helping to get you back on course.
Second Helping is a program that serves to help those recovering from opioid additions to reenter the workforce while helping to fill much needed job positions within the tourism, travel and hospitality industry of Alabama’s Appalachia Region.
The Second Helping program name evolved from a common seminar within the industry, “Four Courses of Hospitality Training,” which outlines the basic needs of service in our industry based on a four-course meal theme: appetizer, salad, entree, and desert.
As with any good meal, there is always room for a second helping.
Hear Our Participant’s Story
Paige Freeman | Employee, Cleveland Diner
Hear What Our Partners Have to Say
Kala Thomas Butts | Owner, Cleveland Diner
Frequenty Asked Questions
Q: What is the purpose of the Second Helping program?
A: Our purpose is two-fold: 1) to help fill a need for dependable workers in the in the North Alabama tourism and hospitality industry 2) to help individuals recover from opioid addiction by making it easier for them to find career opportunities.
Q: Is there a cost to join the partner program?
A: No. This is a free service from the North Alabama Tourism & Hospitality Industry.
Q: Do I have to guarantee a job to an applicant?
A: No. Our purpose is to facilitate information transfer between you, the business partner, and the job seeker. You will be responsible for doing the same rigorous selection process as other candidates are subject to.
Q: Do I have to create a new job opening to take part in the program?
A: No. As a program partner, you only need supply information on a job opening as it becomes available and only for those positions, you would be willing to consider available for someone in recovery.
Q: How do I know an applicant is an actual recovering addict?
A: Our partner program participants include recognized and certified addiction recovery facilities across the region. Only individuals confirmed to be in a program at one of these facilities will be provided with a list of job openings.
Q: Does the Second Helping program assume legal liability for the person seeking a job?
A: No. The Second Helping program only serves as a platform to expedite the transfer of open and honest information between the two parties involved.
Q: Is this program only open to hotel owners and property managers?
A: No. The Second Helping program is open to any organization/business that works within the tourism, travel, and hospitality industry.
Q: How do I sign up for Second Helping?
A: Simply contact us by telephone or email with your name, a means of contacting you, preferably an email address or a mailing address, and the name of the business/organization you represent. We will contact you to answer any questions before you sign up.